01
Discover & Diagnose
Key Activities
Stakeholder interviews, Process & data audit, and Pain‑point mapping
Tangible Deliverables
Current‑state map and Opportunity matrix
02
Design & Roadmap
Key Activities
Solution blueprint, Prioritisation workshop, and ROI modelling
Tangible Deliverables
Strategic roadmap deck and Quick‑win backlog
03
Build & Automate
Key Activities
Agile sprints, Google/Excel automation, HRMS config & UAT
Tangible Deliverables
Working prototype and User training guides
04
Support & Evolve
Key Activities
Hyper‑care, KPI tracking dashboards, and Continuous improvement sprints
Tangible Deliverables
Post‑go‑live support plan and Quarterly optimisation report
The 4‑Phase Timeline
Fixed‑Scope Sprint
Best for: A clearly‑defined workflow (e.g., Google Sheet → automated email digest)
Billing Cycle: 50 % up‑front; 50 % at delivery
Project Tenure: 2–6 weeks
Monthly Retainer
Best for: Ongoing automation backlog & optimisation
Billing Cycle: Invoice monthly in arrears
Project Tenure: Rolling, 3‑month min.
How long does Phase 1 usually take?
1–2 weeks depending on stakeholder availability.
Can we start with Phase 3 if we already have a roadmap?
Yes, after a short validation workshop.
Do you work on‑site?
Primarily remote, with on‑site visits for key workshops across Europe.